01Start with the hardness level
Calcium and magnesium contribute to water hardness. An assessment helps determine whether softening is appropriate and how much treatment your household needs. We also consider daily use, available space and existing treatment equipment.
02Softening and conditioning are different
Salt-based softeners use ion exchange to reduce hardness minerals and need periodic salt replenishment. Salt-free conditioning may be appropriate for certain scale-management goals, but it does not remove hardness in the same way. We explain the difference before you choose.
03From first installation to replacement
We can discuss a new whole-house softener, replacement of an aging unit, or service for a system that is no longer working as expected. An in-home review includes the brine tank, controls and service access where relevant.